Our refund policy for engineering assignment help is designed to ensure customer satisfaction while maintaining fairness and transparency. We understand that sometimes, despite our best efforts, you may not be completely satisfied with the service provided. Here, we outline the various scenarios under which refunds are applicable and the process to request a refund.
1. Unsatisfactory Quality: If you receive an engineering assignment help that does not meet the quality standards promised or fails to adhere to the requirements specified during the order process, you are entitled to request a revision. Our experts will make necessary corrections to meet your expectations. If, after multiple revisions, the assignment still does not meet the standards or the requirements, you may be eligible for a partial or full refund. To initiate this process, you need to provide detailed feedback on what was wrong with the assignment, and we will review your case thoroughly.
2. Missed Deadlines: We strive to deliver all assignments within the agreed-upon deadlines. However, if we fail to deliver your assignment on time, and this causes you to miss your submission deadline, you may be eligible for a partial or full refund, depending on the extent of the delay and its impact on your academic performance. In such cases, it is crucial to notify us immediately so we can investigate and take appropriate action.
3. Plagiarism Issues: Originality is a core principle of our service. We guarantee that all assignment help are free from plagiarism and are crafted uniquely for each client. If you find any instances of plagiarism in your assignment, you can request a revision. We will take immediate action to rectify the issue. If the problem persists, you may be eligible for a full refund. We require you to provide evidence of plagiarism, such as a detailed plagiarism report, to process your refund request.
4. Order Cancellation: If you wish to cancel your order after payment, the refund eligibility depends on the stage of completion of your assignment. If the cancellation request is made shortly after placing the order and before any work has begun, you are eligible for a full refund. However, if the expert has already started working on your engineering assignment help, the refund amount will be calculated based on the amount of work completed. The closer the assignment is to completion, the smaller the refund amount.
5. Duplicate Payment: In the event of a duplicate payment due to a technical error or any other reason, you are entitled to a full refund of the duplicate amount. Please contact our customer support team with the details of the transaction, and we will process your refund promptly.
6. Incorrect Assignment: If the assignment delivered is completely different from what you ordered, you are eligible for a full refund. Ensure you provide all necessary details and evidence to support your claim, and we will review and process your refund accordingly.
To request a refund, please follow these steps:
- Contact Customer Support: Reach out to our customer support team via email or live chat with your order details and the reason for your refund request.
- Provide Evidence: Supply any relevant evidence or documentation that supports your claim (e.g., plagiarism reports, screenshots of the missed deadline, etc.).
- Review Process: Our team will review your request, considering all provided information and the specific circumstances of your case.
- Decision and Refund: You will receive a decision on your refund request within a reasonable timeframe. If approved, the refund will be processed and credited back to your original payment method.
We value your trust and strive to provide the best possible service. Our refund policy ensures that you can confidently rely on our engineering assignment help, knowing that your satisfaction is our top priority.
